Avoid webafrica bad service and don't care

Over that past four months we have spent between 10 to 15 days without internet. Countless references and we went as far as paying in advance to eliminate the possibility of being behind on payment. We've paid three months in advance and yet again are with out internet . Worst of all they don't have a direct line where you can speak to a person. Just an annoying chat bot and WhatsApp line that never resolves any thing. Today is the 13 and we haven't had internet since the 10th. Interesting enough turns out we aren't the only ones in the dainfern fourways area with the same bad service. Worst of all they don't keep record of pervious faults and promise 72 hours response but don't show up