Avoid Webafrica at all costs.

Without a doubt, this is the worst internet service provider currently operating in Centurion. It’s painfully obvious that they’ve been greedily signing up new customers without bothering to expand their network capacity. The result? Constant disconnections, crawling speeds, and a completely unreliable service.

We’ve been battling with unstable or non-existent internet since 12 October, and the pattern is clear — the connection collapses during peak hours, only to return in the early morning. That’s not a random technical issue; it’s blatant over-subscription and a complete disregard for existing customers.

Over the past two days, the service has been down almost entirely. And when it does work during the day, it inevitably fails by 18:00. This clearly proves that their network simply cannot handle the traffic they’ve taken on.

What makes matters even worse is their total lack of customer support. There’s no call center, no human assistance — only a WhatsApp “chat bot” that doesn’t respond. It’s beyond unacceptable that paying customers can’t even contact someone when their service is down.

To top it all off, even cancelling the service is practically impossible because it has to be done through that same broken WhatsApp system. It feels like they’ve built every part of their operation around avoiding accountability.

In short, this company has no business selling internet services. Avoid them at all costs.