Avoid Webafrica: 5 Days Offline & Zero Human Support

Avoid Webafrica: 5 Days Offline & Zero Human Support

If you value customer service, do not sign up with Webafrica. I’ve been without internet for 5 days and I’m stuck in a never-ending loop with a broken WhatsApp bot. There are no call centers and no way to speak to a real person.

The most shocking part? When I tried to give notice to cancel, they downgraded my support ticket. Apparently, once you decide to leave, they stop caring about fixing your connection entirely. The sales team is rude, communication is non-existent, and they do not return calls.

Save yourself the headache and go with a provider that actually values its customers.