AVOID WEBAFRICA

My father in law passed away in January 2021. The account for Webafrica is in his name and paid from his account. I have been trying to do the change of ownership but I have never come across a company so difficult to deal with. The biggest problem being, everything is done via the WhatsApp platform and it has become clear to me that your agents don't read with any understanding whatsoever. You actually need to do some reading training with them. The messages are just glanced at, it seems. I have now decided to just cancel this account at the end of the month because it is just too difficult doing business with Webafrica. My matter has been escalated about 5 times and not one call from a Manager even though I have specifically made the request and provided both my email and cell phone number. Absolutely pathetic service. Actually, that's inaccurate. NO SERVICE.