Avoid using WebAfrica, as they are unresponsive to emails and may cancel your subscription without providing any feedback.

Avoid using WebAfrica, as they are unresponsive to emails and may cancel your subscription without providing any feedback. I am still await feedback from the webafrica team.

On July 10, 2024, I sent an email to *** seeking clarification on why my account was in arrears. I have attached the email and the professional response I received to the following recipients: ***; ***; ***; ***; ***; ***; ***; ***; *** on the 31/07/2024 when I was notified by webafrica that my Service Has Been Scheduled For Cancellation.

Additionally, please be aware that *** did not respond to my subsequent email sent on July 11, 2024, at 9:43 a.m. I am perplexed as to why my service has been cancelled when my previous email was ignored by the Web Africa team.

Is it reasonable for a customer to have their service cancelled due to a lack of response from Web Africa?

I also requested feedback from ***, as indicated in the attached email I sent to the recipients, but did not receive a reply.

Is it standard practice for Web Africa to disregard customer inquiries yet cancel their service?