AVOID THIS PROVIDER LIKE THE PLAGUE!!!

If you would like to experience shocking service, wait on hold for at least 20 minutes every time you have the slightest query, experience frequent interruptions of service which can take 4 or 5 HOURS hanging on the phone to sort out, and be misled by advertising, then this is just the provider you are looking for!

If you want decent service however, STAY AWAY FROM WEBAFRICA!!

I have had the service for 6 months in Cape Town, and chose this service because there was no cancellation fee after 6 months - now that I have cancelled after 7 months, they are still claiming R1725 "installation clawback". The service has been interrupted at least 4 times in 6 months, and the process to rectify a fault is horrifically slow. TERRIBLE call centre - I have not waited less than 15-20 minutes just to have a call answered. Emails they say they will respond to "usually within 48 hours" - I have waited 2 weeks for a response to my last email, and I'm still waiting.... Anyway, how is 48 hours even NEARLY a fast enough reaction time when your internet service has gone down????!!! Even the speed you pay for is not consistently provided.

Good luck to you if you claim a refund for days without service - your time is more valuable than dealing with these clowns...

This is a terrible company - worse service even than Telkom - AVOID THIS PROVIDER LIKE THE PLAGUE!!!