SD
Shane D

1 reviews | Active since Oct 2016

30 Sept 2024, 12:58

Avoid this company for Fibre.

Hard to get hold of unless you are buying. Every other service is through WhatsApp. Cancelling is an absolute mission. 1. one calendar month notice where they still bill you...so if you cancel on the 10th, that means you have to wait for the 1st for your period to start. 2. R1000 Admin cancellation fee - not sure what this is for as no one works there. 3. Send back the router at your cost.

It doesn't matter how long you are with them, you still have to follow the above.

By far the worst customer experience ever. Rather go to Home Affairs or SARS if you want to be frustrated.

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