JF
Jonathan F

1 reviews | Active since Aug 2018

06 Aug 2018, 10:24

ATROCIOUS

On 1 August my service halted. Naturally, this was AFTER settling my account for August. Nobody can help me, and nobody seems willing to TRY to remedy the situation. I've got 3 support tickets open – it's been 4 days since anyone bothered to reply despite being promised that it would be sorted out last week.

I've been a happy, and loyal customer up until today.

0
Replies (1)
Webafrica
Webafrica's reply06 Aug 2018, 10:51
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica