At my wits end

If you ever consider an internet provider, please do yourself a favor and don't choose Webafrica. They have the most atrocious service as well as customer service. I have been with this provider for just over a month, that's how long my service has been active, but I've had issues with them since before this, I guess that should've been a red flag. I've been trying to sort out my issues, spoken to their "friendly" chat agents, who hasn't been able to help once or answer my questions. I log a complaint, they respond incorrectly and you can't even respond to that email. Then all of a sudden I receive an email saying that the issue has been resolved and the ticket closed and I still haven't received any satisfactory answers from them