B
Bongi
1 reviews | Active since Jun 2026
11 Jun 2026, 14:00
At first l struggled...
At first l struggled with agents sending me from one pillar to another maybe due to lack of training then the 3 agents were awesome and knew what they were doing
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Webafrica's replyOfficial
11 Jun 2026, 14:03Hi Bongi,
Thank you for sharing your experience with us. We understand how frustrating it can be to be transferred between different teams when you're looking for assistance, so we can appreciate the difference it made when you were finally assisted by agents who understood your query and knew exactly how to help.We’re really pleased to hear that the last few agents were able to provide the support you needed and turn the experience around for you.Thank you for taking the time to share your honest feedback, we truly appreciate it.Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We understand how frustrating it can be to be transferred between different teams when you're looking for assistance, so we can appreciate the difference it made when you were finally assisted by agents who understood your query and knew exactly how to help.We’re really pleased to hear that the last few agents were able to provide the support you needed and turn the experience around for you.Thank you for taking the time to share your honest feedback, we truly appreciate it.Warm regards,
Webafrica Crew
Webafrica's reply11 Jun 2026, 14:03
Official
Hi Bongi,
Thank you for sharing your experience with us. We understand how frustrating it can be to be transferred between different teams when you're looking for assistance, so we can appreciate the difference it made when you were finally assisted by agents who understood your query and knew exactly how to help.We’re really pleased to hear that the last few agents were able to provide the support you needed and turn the experience around for you.Thank you for taking the time to share your honest feedback, we truly appreciate it.Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We understand how frustrating it can be to be transferred between different teams when you're looking for assistance, so we can appreciate the difference it made when you were finally assisted by agents who understood your query and knew exactly how to help.We’re really pleased to hear that the last few agents were able to provide the support you needed and turn the experience around for you.Thank you for taking the time to share your honest feedback, we truly appreciate it.Warm regards,
Webafrica Crew