S
Sinovuyo
1 reviews | Active since Sept 2026
11 Sept 2026, 18:11
as much as there was...
as much as there was an agent who didn’t respond yesterday when I tried to log a complaint today was a great experience with the 2 agents i was assisted by, they were both very patient and responsive
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Webafrica's replyOfficial
14 Sept 2026, 08:34Hi Sinovuyo,
We understand how disappointing it was not to receive a response when you first tried to log your complaint, and we’re glad your follow-up interaction was handled with greater care.It’s great to know the two agents who assisted you today were patient and responsive throughout. We’ll keep focusing on consistent communication so customers receive attentive support from the start.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We understand how disappointing it was not to receive a response when you first tried to log your complaint, and we’re glad your follow-up interaction was handled with greater care.It’s great to know the two agents who assisted you today were patient and responsive throughout. We’ll keep focusing on consistent communication so customers receive attentive support from the start.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply14 Sept 2026, 08:34
Official
Hi Sinovuyo,
We understand how disappointing it was not to receive a response when you first tried to log your complaint, and we’re glad your follow-up interaction was handled with greater care.It’s great to know the two agents who assisted you today were patient and responsive throughout. We’ll keep focusing on consistent communication so customers receive attentive support from the start.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We understand how disappointing it was not to receive a response when you first tried to log your complaint, and we’re glad your follow-up interaction was handled with greater care.It’s great to know the two agents who assisted you today were patient and responsive throughout. We’ll keep focusing on consistent communication so customers receive attentive support from the start.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew