AC
Arne C

1 reviews | Active since Jul 2018

27 Jul 2018, 13:17

Arrogant and sarcastic managers/staff.

Met with a complete arrogant and sarcastic attitude by ALISHA NAIDOO. One month ago a work colleague ordered the exact same product (LTE) and was able to provide RICA docs at delivery. When I requested to follow the same procedure this was the response from ALISHA : " FOLLOW THE STEPS OR THE ORDER WILL BE CANCELLED" as I then rep**** "THANK YOU FOR YOUR PROFESSIONALISM AND FRIENDLINESS" and ALISHA'S final reply: "YOU ARE MOST WELCOME. HAVE A FABULOUS WEEKEND." This is sad because I am sure she treats all customers the same, maybe its the company culture at webafrica.

0
Replies (2)
AC
Arne C's update27 Jul 2018, 14:49
Reviewer Update
And I will probably get a canned reply if I look at all the other complaints.
Webafrica
Webafrica's reply27 Jul 2018, 15:25
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica