Arrogance and no proper service

I have been emailing, talking on WhatsApp and on the play form this people are so arrogant the way they speak askint to cancel and all they say it's you must pay how many time must you pay and ask for the service to be canceled. As I am a single mother providing for my kids. And you must just pay they are very very bad service providers. May they close down !!!!!! 😡😡😡😡😡😡😡 The name of the person is PHIWOKUHLE C