1 reviews | Active since Mar 2011
Are u out there?
10/01/2015 09:49 PM<br> Do u guys ever answer your phones?<br> this has been going on for months now.<br> same ****.<br> really giving yourselves a bad name.<br> <br> Reason for calling my line speed is stuffed beyond the realm of mere Mortals (Telkom)<br> waiting for Hell to freeze over and get fiber in my area.<br> <br> So I downgraded my non performing 4meg line (3.2meg real live) to 2meg along comes billing day... <br> why on Gods Green earth are you still billing my faulty line on 10meg prices? <br> Fix it, <br> <br> while I was write-ting iam still holding for a tech on the phone!!!11<br> <br> 17min !!!<br> <br> think Telkom is ****ing with your phone lines aswell<br> <br> 10 days since any response from this open ticket<br> ***<br> <br> I hang my head in shame Telkom has taken over Webafrica for bad service
This completely unacceptable and I can understand on why you are this upset.
Going forward a call was made earlier to you however we got voice mail, your ticket will be rep**** to now with further feedback.
The relevant credits will be requested as well for the difference in 10Mbps to 2Mbps.
Please accept my apologies for the inconvenience which this has caused.
Regards
Mujeeb
Online Team
This completely unacceptable and I can understand on why you are this upset.
Going forward a call was made earlier to you however we got voice mail, your ticket will be rep**** to now with further feedback.
The relevant credits will be requested as well for the difference in 10Mbps to 2Mbps.
Please accept my apologies for the inconvenience which this has caused.
Regards
Mujeeb
Online Team