APPAULING SERVICE - AND TERRIBLE USER EXPERIENCE

I am experiencing the WORST service ever. I was in the process of moving and enquired about using Web Africa. I noted VERY clearly IF I go with webafrica it would be from the 1st Dec. on the 10th Nov I cancelled the service and installation with 2 people that called me to follow up - On the 17th Nov, my account was debited. I had to pay R45 to put a stop order and reverse the transaction.

Then on the 2nd Dec, they debited my account AGAIN. I have tried all morning to get hold of someone (contact numbers on website -useless) and on the sales line it's impossible to get through to anyone. the wassup line is even worse. client zone is a joke as it is not user friendly and nowhere can you email anyone - talk to anyone or make a note to cancel.

HELP ME PLEASE - TO GET RID OF THIS!! IS THERE ANYONE YOU CAN HELP ME - *** 364854 - LIZA ***)