Appalling service

If you want Fibre please don't use this SP they are the worst of their kind. I paid them in Sept and their installers Vuma Reach cancelled the installation request after I advised I was busy with construction work and they asked me to call them when I'm done only to be told they rejected the order now they are playing hide and seek with my money. I am definitely paying them a visit to their offices. I'm done chatting with their *********** agents