AH
ANNE H

1 reviews | Active since Mar 2009

07 Dec 2017, 08:54

Appalling level of access to the Internet

Since we signed up with Webafrica we have had the slowest and most unreliable access to the Internet. Currently we are off more than on. I cannot even do a banking transaction or watch Netflx. This is completely unacceptable. My number is ********** 143, Please call me to resolve what is essentially a service which I am paying for and you are not providing.

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Replies (1)
Webafrica
Webafrica's reply12 Dec 2017, 12:44
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah