Appalling cheap service

Worst tech support ever!!! Have been trying to make payment via their website and it keeps giving an error of the credit card details. Changed up to three cards still the same error, called the bank to confirm if all is ok on my accounts and the bank confirmed there are no issues, contacted WebAfrica and instead of escalating the issue I’m being told the bank must write an email to say the account is fine. Like seriously?! Now the service is suspended I cannot work because I have no fibre, they have no other option for payment like EFT, so I’m stuffed. Wanted to make payment way before the payment deadline but could not due to their system and they seem to be failing to assist. You call they are not available, their WhatsApp also useless. I am losing money because I am unable to work😒🙄