JB
Jacques B
1 reviews | Active since Aug 2020
31 Aug 2020, 18:22
Appalled
Been trying to reschedule my fibre installation but all i get through to is robotic options. The agents on the whatsapp line that i eventually get through to end the chat after 2 messages which i find appalling considering the fact that i myself work in customer services and this is a simple task that needs to be done ASAP.
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Jacques B's updateReviewer Update
02 Sept 2020, 18:27This is unacceptable that ive been trying to reschedule an appointment for the past week, and the only response im getting is an robotic response. I've made the payment and still nothing. What type of customer service is this. Never in my life have i been this appalled by a company and it feels like all you wanted was my money and now that you have it absolutely nothing has been done. Please sort this put before i start taking legal action!!
JB
Jacques B's update02 Sept 2020, 18:27
Reviewer Update
This is unacceptable that ive been trying to reschedule an appointment for the past week, and the only response im getting is an robotic response. I've made the payment and still nothing. What type of customer service is this. Never in my life have i been this appalled by a company and it feels like all you wanted was my money and now that you have it absolutely nothing has been done. Please sort this put before i start taking legal action!!