Appaling Service from WebAfrica - Avoid Them At All Cost!

I'm writing to express my extreme disappointment and frustration with the service I've received from WebAfrica. Despite not even being a active customer yet, I've experienced some of the worst customer service I've ever encountered.

Here's a summary of my horrific experience:

- I was billed for December without any confirmation or notification, despite still being under contract with another ISP. - I was then billed again for January, even though I specifically requested to start my service in February. - I requested a callback from a manager to resolve these issues, but it's been days and I've heard nothing. - I've been passed from department to department, with no resolution in sight. - WebAfrica's customer support is virtually non-existent, with only a WhatsApp line that rarely responds. - To add insult to injury, WebAfrica activated and billed me for a line that was already active with another service provider!

It's appalling that a company can provide such horrible service, especially before even providing any actual service. I'm still trying to get these issues resolved, but it's clear that WebAfrica is not interested in providing decent customer service.

Avoid WebAfrica at all costs! Their incompetence and lack of customer care will leave you frustrated and disappointed.

*Update:* I'll be updating this review if (and when) WebAfrica decides to resolve these issues. Don't hold you breath.