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Yaaseen
1 reviews | Active since Apr 2026
29 Apr 2026, 11:53
App and website is o...
App and website is old and always crashing The online clients are helpful
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
29 Apr 2026, 12:22Hi Yaaseen,
Thank you for taking the time to share your feedback. Experiencing issues with the app and website crashing can be frustrating, especially when you’re trying to manage your service smoothly, and your concern around this is completely understood. It’s reassuring to hear, however, that the online consultants were able to step in and provide helpful support when needed, and that assistance made a difference.
Your feedback regarding the app, website performance, and the overall support experience will be shared with the Service Quality Team for review and improvement, as reliability across all channels is important to the customer experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. Experiencing issues with the app and website crashing can be frustrating, especially when you’re trying to manage your service smoothly, and your concern around this is completely understood. It’s reassuring to hear, however, that the online consultants were able to step in and provide helpful support when needed, and that assistance made a difference.
Your feedback regarding the app, website performance, and the overall support experience will be shared with the Service Quality Team for review and improvement, as reliability across all channels is important to the customer experience.
Warm regards,
Webafrica Crew
Webafrica's reply29 Apr 2026, 12:22
Official
Hi Yaaseen,
Thank you for taking the time to share your feedback. Experiencing issues with the app and website crashing can be frustrating, especially when you’re trying to manage your service smoothly, and your concern around this is completely understood. It’s reassuring to hear, however, that the online consultants were able to step in and provide helpful support when needed, and that assistance made a difference.
Your feedback regarding the app, website performance, and the overall support experience will be shared with the Service Quality Team for review and improvement, as reliability across all channels is important to the customer experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. Experiencing issues with the app and website crashing can be frustrating, especially when you’re trying to manage your service smoothly, and your concern around this is completely understood. It’s reassuring to hear, however, that the online consultants were able to step in and provide helpful support when needed, and that assistance made a difference.
Your feedback regarding the app, website performance, and the overall support experience will be shared with the Service Quality Team for review and improvement, as reliability across all channels is important to the customer experience.
Warm regards,
Webafrica Crew