Anyone home WebAfrica?

Guys, I hope this gets your attention, because Whatsapp messages never get answered, and if they do, it's hours after I message your agents and never at a convenient time for me to respond, which means that the conversation ends without me getting any support whatsoever. NOT COOL.

We have decided to cancel our services with you, and this is something simple that I could have submitted in an e-mail to make it official and moved on with my life. But you guys don't use e-mail, because you don't want to make it easy for your clients to get hold of you when they need you, right?

Anyway, we had only a few snags with our fibre link, and the only reason we're moving on, is because we found a better deal elsewhere and because "elsewhere" actually has meaningful methods available to get help when you need it.

Anyway, I've been trying to get hold of an agent for hours now. Really frustrating, and Willie-the-bot would have been punched in the face right now, if he had one.

Don't be as *** as the other service providers. Be better. C'mon now man.. be lekker.

Anyway, reach out to me so I can cancel my service please man. Don't make this harder than it should be.