GM
Gareth M

1 reviews | Active since Nov 2011

23 Jul 2018, 09:16

another webafrica failure

Webafrica's LTE offering has not been working since Wednesday 18 July 2018. they have no idea when it'll be fixed but in the meantime they offer you an apology after waiting for 10 minutes before Support answers your call. Steer clear of this ISP (and I say this after being a client for YEARS)

0
Replies (1)
Webafrica
Webafrica's reply23 Jul 2018, 09:27
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica