1 reviews | Active since Sept 2016
Another South African ISP Goes Down The Toilet
Webafrica's support has become very poor over time. Having come back to Webafrica a year or more ago after Afrihost was bought by MTN and went down the toilet.
Support has become just as bad.
Product is OK, not great, but no major complaints. Until you have an issue. Choose another ISP. Do it fast. Calendar month's notice required for cancellation which in itself is BS but in accordance with the CPA, so what can you do.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah