MA
Marwahn A

1 reviews | Active since Nov 2023

03 Nov 2023, 18:39

*********** and Terrible Service.

Webafrica has no concept of customer service. I have been struggling to get into contact with a compotent representative to assist me with a service that has been promised to me on the 31st of October. I have been in contact with 5 different representatives, but none of them have been of any help. I have paid for my fibre - after moving from prepaid to debit order but I have yet to reap the fruits of my hard earned money. I have sent in complaints to the customer service email address but not one person has come back to me to enquire about my complaints. This company is only here to take your hard earned money and leave you stranded without the product/service you have paid for. I would not recommend this company.

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