1 reviews | Active since May 2016

10 Feb 2017, 09:42

Amazing Service

<p>I app**** for a fibre line in July 2016. After months of no response and multiple unexplained cancellations of my order from Fibrehoods and / or Vumatel (when they purchased Fibrehoods), I dropped WebAfrica a line on Facebook expressing my displeasure with the situation. Rafeeqah responded within half an hour, got all the info and tried to resolve the issue. She personally oversaw the entire process from start through escallations to final installation of the line. She went above and beyond in terms of customer service and should be commened along with her colleagues. Well done and keep it up guys. </p>

0
Replies (1)
Webafrica
Webafrica's reply15 Feb 2017, 14:44
Official

Hi Angie

Thank you so much for your most valued response.

Regards,

Rafeeqah