AB
Adam B

1 reviews | Active since Jul 2011

04 May 2017, 16:58

Amazing customer Service

<p>I emailed Webafrica customer service to ask them if they would provide me with a free router for my fibre to the home installation. They setup the router with my customer details and delivered it to my house within 4 hours of sending the email.</p> <p>There was an outage today and I phoned and was helped by Tiffany van Boom, who I think was one of the best customer service representatives that I have ever spoken to. She knew how to trouble shoot the problem and she also knew when she needed further feedback. She was very professional and kept me up-to-date on what she was doing</p>

0
Replies (1)
Webafrica
Webafrica's reply04 May 2017, 17:46
Official

Hi

Thank you for your feedback.

Tiffany is more than appreciative of your kind words - it means the world to us.

Accreditation has been provided accordingly.

Regards,

Rafeeqah