R
Reginald

1 reviews | Active since Mar 2026

27 Mar 2026, 11:47

Always struggle with...

Always struggle with reconnection as we chat now, I'm still waiting for reconnection for 2days

0
Replies (1)
Webafrica
Webafrica's reply27 Mar 2026, 12:21
Official
Hi Reginald,

We completely understand how stressful and inconvenient it must be to be without your connection, especially when you rely on it daily. After reviewing your account, we can see that a reconnection order was placed for the line yesterday. Reconnection requests can take up to 24–48 hours to be fully processed, and we appreciate that waiting during this time can be frustrating.

If you require any further assistance or updates, please send us a direct message on Hello Peter. We’re always happy to help.

Kind regards,
The Webafrica Team