DM
Dalene M
1 reviews | Active since Mar 2009
01 Mar 2015, 00:07
Almost 3 months of nothing!
Useless!!! After my complaint on hellopeter adsl line up and running-FOR ONE WEEK!!! When I reported the line down again last week I got my phone line cut as well as my asdl. When I try to report my phone down I am told that a fault is already reported on this line thanks to webafrica! Now I don't have adsl or a phone line and can report neither!
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Replies (1)
Webafrica's replyOfficial
12 Mar 2015, 17:48Hello docd,
As per the feedback provided: the Telkom technician found no signal on either the ADSL line nor the telephone line and they discovered that someone disconnected both lines at the exchange. Looking at your connection logs - it appears that your line is functioning properly.
We really hope that you are happy with this resolution - in spite of the time it took to get here. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
As per the feedback provided: the Telkom technician found no signal on either the ADSL line nor the telephone line and they discovered that someone disconnected both lines at the exchange. Looking at your connection logs - it appears that your line is functioning properly.
We really hope that you are happy with this resolution - in spite of the time it took to get here. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
Webafrica's reply12 Mar 2015, 17:48
Official
Hello docd,
As per the feedback provided: the Telkom technician found no signal on either the ADSL line nor the telephone line and they discovered that someone disconnected both lines at the exchange. Looking at your connection logs - it appears that your line is functioning properly.
We really hope that you are happy with this resolution - in spite of the time it took to get here. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
As per the feedback provided: the Telkom technician found no signal on either the ADSL line nor the telephone line and they discovered that someone disconnected both lines at the exchange. Looking at your connection logs - it appears that your line is functioning properly.
We really hope that you are happy with this resolution - in spite of the time it took to get here. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team