M
Matome
1 reviews | Active since Mar 2026
13 Mar 2026, 18:16
Agents keep us waiti...
Agents keep us waiting for more than 5 minutes without response
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
16 Mar 2026, 08:32Hi Matome, thank you for sharing your feedback! We’re glad to hear that you’re happy with the service overall. We also understand your concern about being kept waiting for more than 5 minutes without a response, it’s not the experience we want for our customers. Your feedback has been shared with our support team to help improve response times. We appreciate your patience and hope your next experience with us is even smoother. Warm regards,
The Webafrica Team
The Webafrica Team
Best regards,
Webafrica's reply16 Mar 2026, 08:32
Official
Hi Matome, thank you for sharing your feedback! We’re glad to hear that you’re happy with the service overall. We also understand your concern about being kept waiting for more than 5 minutes without a response, it’s not the experience we want for our customers. Your feedback has been shared with our support team to help improve response times. We appreciate your patience and hope your next experience with us is even smoother. Warm regards,
The Webafrica Team
The Webafrica Team
Best regards,