L
Larene
1 reviews | Active since Aug 2026
31 Aug 2026, 21:27
Agent Amanda service was excellent
Agent Amanda service was excellent. My service was suspended, and I had trouble connecting again. She took her time assisting me with no hurry at all, let me take pictures so that she could see what the problem was on my side. She never left until I was sorted. Well done, Amanda. Very good customer service ✨💯
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Webafrica's replyOfficial
01 Sept 2026, 09:47Hi Larene, thank you for the fantastic 5-star feedback! ✨ We’re delighted to hear that Amanda stayed with you throughout the process and took the time to understand exactly what was happening on your side. It’s especially great to know that she was patient, allowed you to share pictures to help troubleshoot the issue, and stayed with you until everything was sorted.That level of care and patience is exactly what makes a difference when you’re having trouble getting connected. We really appreciate you taking the time to recognise Amanda’s service and share your experience with us. 💯Manage your fibre in seconds, anytime, anywhere with the Webafrica app – Webafrica Mobile App Guide (v2.1.15).Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply01 Sept 2026, 09:47
Official
Hi Larene, thank you for the fantastic 5-star feedback! ✨ We’re delighted to hear that Amanda stayed with you throughout the process and took the time to understand exactly what was happening on your side. It’s especially great to know that she was patient, allowed you to share pictures to help troubleshoot the issue, and stayed with you until everything was sorted.That level of care and patience is exactly what makes a difference when you’re having trouble getting connected. We really appreciate you taking the time to recognise Amanda’s service and share your experience with us. 💯Manage your fibre in seconds, anytime, anywhere with the Webafrica app – Webafrica Mobile App Guide (v2.1.15).Warm regards,
Webafrica Crew
Webafrica Crew