Aftersale service is non existent

If I could I'd give you NO STARS

I reported a faulty line on 11 Nov, called logged, agent Yolanda promised to get a callback in 48 hours

On 16th I follow up Lerato answers and says there's no feedback and she has tried to expedite the request, 24 hours turbaround time

I follow up on the 18th, masithembe answers, I go through the entire process again of sending pictures while I am saying theres a call logged, please follow up on it. Anyways agent got bored and transferred me to anther agent. I then ask to be connected again and speak to Nelisiwe, who expidited the request again and promised to give me feedback in 48 hours.

Nothing received

Yesterday was classic I speak to Masithembe again and I screen grabbed out last conversation and he transferred me without responding Then I get on the call with Zunaid for 5 hours who tried to help but agai. Just dropped the ball. He promised to send me feedback, I've received nothing Today... I state my Case with Zenande, and all I get is, I see the case has been escalated. I know this, it was escalated twice, in two weeks and I have received no feedback.

I am done with you guys I am done. I can't anymore You have lost me as a customer