lL
londi L
1 reviews | Active since Mar 2017
07 Apr 2026, 17:26
After the nightmare of having my service prematurely canceled and spending Easter without internet, I want to recognize the outstanding support I received
After the nightmare of having my service prematurely canceled and spending Easter without internet, I want to recognize the outstanding support I received. Lauren-Lee and Jocelyn were fantastic, efficient, patient and instrumental in fixing my router configuration. Their help restored the high standard of service I have come to expect from your company.
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Replies (1)Webafrica's replyOfficial
08 Apr 2026, 08:21Hello Londi,
We understand how frustrating it must have been to have your service canceled and to spend Easter without internet, and we appreciate your patience while the issue was being resolved. It’s wonderful to hear that Lauren-Lee and Jocelyn provided efficient and patient support and helped get your router configuration back on track.
We’ll be sharing your feedback with our Service Quality Team to recognize their excellent work and highlight the standard of service you experienced. If you need any further assistance, you can reach out on Hello Peter and our team will be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to have your service canceled and to spend Easter without internet, and we appreciate your patience while the issue was being resolved. It’s wonderful to hear that Lauren-Lee and Jocelyn provided efficient and patient support and helped get your router configuration back on track.
We’ll be sharing your feedback with our Service Quality Team to recognize their excellent work and highlight the standard of service you experienced. If you need any further assistance, you can reach out on Hello Peter and our team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 08:21
Official
Hello Londi,
We understand how frustrating it must have been to have your service canceled and to spend Easter without internet, and we appreciate your patience while the issue was being resolved. It’s wonderful to hear that Lauren-Lee and Jocelyn provided efficient and patient support and helped get your router configuration back on track.
We’ll be sharing your feedback with our Service Quality Team to recognize their excellent work and highlight the standard of service you experienced. If you need any further assistance, you can reach out on Hello Peter and our team will be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to have your service canceled and to spend Easter without internet, and we appreciate your patience while the issue was being resolved. It’s wonderful to hear that Lauren-Lee and Jocelyn provided efficient and patient support and helped get your router configuration back on track.
We’ll be sharing your feedback with our Service Quality Team to recognize their excellent work and highlight the standard of service you experienced. If you need any further assistance, you can reach out on Hello Peter and our team will be happy to help.
Warm regards,
Webafrica Crew
