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Nashrene N
1 reviews | Active since May 2026
14 May 2026, 09:41
After the harrowing storm in the Western Cape & being without electricity and consequently Internet connection for a couple of days due an outage
After the harrowing storm in the Western Cape & being without electricity and consequently Internet connection for a couple of days due an outage. As a WFH mom being able to resolve at least one of those two big issues, with the chat consultant Ryan P was truly what great customer service and problem solving should be. He assisted with great efficiency, clarity and humanity that truly made my morning that much better.
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Webafrica's replyOfficial
14 May 2026, 09:47Hi Nashrene,
Thank you for sharing this feedback with us. After dealing with outages and disruption, having someone step in with calm, clear support and restore at least one critical part of your day can make a real difference, and it’s great to hear that Ryan P’s assistance helped bring that sense of relief and reassurance when you needed it most.
We’ll continue building on this standard of thoughtful, solution‑focused service so interactions like this remain a source of confidence and support.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. After dealing with outages and disruption, having someone step in with calm, clear support and restore at least one critical part of your day can make a real difference, and it’s great to hear that Ryan P’s assistance helped bring that sense of relief and reassurance when you needed it most.
We’ll continue building on this standard of thoughtful, solution‑focused service so interactions like this remain a source of confidence and support.
Warm regards,
Webafrica Crew
Webafrica's reply14 May 2026, 09:47
Official
Hi Nashrene,
Thank you for sharing this feedback with us. After dealing with outages and disruption, having someone step in with calm, clear support and restore at least one critical part of your day can make a real difference, and it’s great to hear that Ryan P’s assistance helped bring that sense of relief and reassurance when you needed it most.
We’ll continue building on this standard of thoughtful, solution‑focused service so interactions like this remain a source of confidence and support.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. After dealing with outages and disruption, having someone step in with calm, clear support and restore at least one critical part of your day can make a real difference, and it’s great to hear that Ryan P’s assistance helped bring that sense of relief and reassurance when you needed it most.
We’ll continue building on this standard of thoughtful, solution‑focused service so interactions like this remain a source of confidence and support.
Warm regards,
Webafrica Crew