After over a week of struggling with liaising between Webafrica and Octotel, the agent Markan went above and beyond to have my issue resolved and to fix the mistakes made by previous agents

Hi Shaun,
Thank you for taking the time to share your experience with us. We really appreciate you highlighting the effort Markan put in to resolve the issue, especially after the challenges you faced coordinating between Webafrica and Octotel. It’s great to hear that he went above and beyond to correct previous missteps and restore your confidence in the service. Your feedback will be shared with our Service Quality Team so this level of dedication and ownership can be recognised and reinforced.
Warm regards,
Webafrica Crew