SS
Said S
1 reviews | Active since May 2026
14 May 2026, 13:26
After delivering of the router they never communicated with me what i was frustrated the problem is that you cant communicate with them telephonical once you receive the router you communicate via watsapp and it takes time to get response from thier wats
After delivering of the router they never communicated with me what i was frustrated the problem is that you cant communicate with them telephonical once you receive the router you communicate via watsapp and it takes time to get response from thier watsapp. Finally i got helped from Amanda everything its fine so far for now
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Replies (1)
Webafrica's replyOfficial
14 May 2026, 13:36Hi Said,
Thank you for taking the time to share your experience with us. We appreciate you being open about the frustration you felt around communication after the router delivery, and we’re glad to hear that once Amanda assisted, everything was brought back on track and is working well so far. Having someone step in and provide clear, effective help can make a big difference.
Your feedback, including both the earlier challenges and the positive outcome, will be shared with our Service Quality Team for review and recognition. This helps us strengthen what worked well and improve areas like communication and response times.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We appreciate you being open about the frustration you felt around communication after the router delivery, and we’re glad to hear that once Amanda assisted, everything was brought back on track and is working well so far. Having someone step in and provide clear, effective help can make a big difference.
Your feedback, including both the earlier challenges and the positive outcome, will be shared with our Service Quality Team for review and recognition. This helps us strengthen what worked well and improve areas like communication and response times.
Warm regards,
Webafrica Crew
Webafrica's reply14 May 2026, 13:36
Official
Hi Said,
Thank you for taking the time to share your experience with us. We appreciate you being open about the frustration you felt around communication after the router delivery, and we’re glad to hear that once Amanda assisted, everything was brought back on track and is working well so far. Having someone step in and provide clear, effective help can make a big difference.
Your feedback, including both the earlier challenges and the positive outcome, will be shared with our Service Quality Team for review and recognition. This helps us strengthen what worked well and improve areas like communication and response times.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We appreciate you being open about the frustration you felt around communication after the router delivery, and we’re glad to hear that once Amanda assisted, everything was brought back on track and is working well so far. Having someone step in and provide clear, effective help can make a big difference.
Your feedback, including both the earlier challenges and the positive outcome, will be shared with our Service Quality Team for review and recognition. This helps us strengthen what worked well and improve areas like communication and response times.
Warm regards,
Webafrica Crew