JV
Juan V

1 reviews | Active since May 2019

05 Nov 2021, 09:22

AFTER 4 months still nothing happen!!! AVOID THIS COMPANY!!!

ssue: Refund dispute & router & JANINE

Hi Agustin, Still haven’t been resolve!!! Why you still sending me email saying that is closed??? Is not closed!!! At all!!!

LAST CHANCE::: GOING PUBLIC TOMORROW!

Thanks for the email. I will return the router once I speak to JANINE form customer services. I ask for 5 times call back and never come back to me. So if you want the router, I want a call from her.

As per DINO email:

Ticket: https://help.webafrica.co.za/helpdesk/tickets/***

Hope this email finds you in good health, we really do apologize for the delay in reply.

As discussed telephonically - the refund has been sent through to our finance department and this will be paid to your Absa bank account on Wednesday.

The manager call back from Janine has been requested as well.

Please be advised that the email ticket will be closed as attended. Please do not reply to this email ticket.

Still no call from JANINE.. No call before Tuesday, I go public with the article.

Thanks!

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