EH
Eugene H
1 reviews | Active since Apr 2026
22 Apr 2026, 09:58
After 3 months still havent connected and they dont have a human one can speak to
After 3 months still havent connected and they dont have a human one can speak to. Some issues are not listed on the bot menu
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Replies (1)
Webafrica's replyOfficial
22 Apr 2026, 10:10Hello Eugene,
We understand your frustration regarding the delay in getting connected and the difficulty in reaching a human agent for assistance, especially when your specific issue is not listed on the bot menu. This is understandably not the experience we want you to have.
We have reached out to the Onboarding Team to assist with the setup of your connection and to review your case urgently. They will attend to this and take the necessary steps to move the installation forward.
Kind regards,
Webafrica Crew
We understand your frustration regarding the delay in getting connected and the difficulty in reaching a human agent for assistance, especially when your specific issue is not listed on the bot menu. This is understandably not the experience we want you to have.
We have reached out to the Onboarding Team to assist with the setup of your connection and to review your case urgently. They will attend to this and take the necessary steps to move the installation forward.
Kind regards,
Webafrica Crew
Webafrica's reply22 Apr 2026, 10:10
Official
Hello Eugene,
We understand your frustration regarding the delay in getting connected and the difficulty in reaching a human agent for assistance, especially when your specific issue is not listed on the bot menu. This is understandably not the experience we want you to have.
We have reached out to the Onboarding Team to assist with the setup of your connection and to review your case urgently. They will attend to this and take the necessary steps to move the installation forward.
Kind regards,
Webafrica Crew
We understand your frustration regarding the delay in getting connected and the difficulty in reaching a human agent for assistance, especially when your specific issue is not listed on the bot menu. This is understandably not the experience we want you to have.
We have reached out to the Onboarding Team to assist with the setup of your connection and to review your case urgently. They will attend to this and take the necessary steps to move the installation forward.
Kind regards,
Webafrica Crew