1 reviews | Active since May 2012
ADSL line dead for 1 week already
<p>Since the 23rd of this month my adsl line has been completely dead! I have been speaking to 5 people at Webafrica already and seeing that they manage both my DATA and my line, I expect them to sort it out. Everytime I phone them, they say that they will check and give me a call back, but they never do and never did up untill now. Even if it is bad news, they don't keep me up to date! I stay in a complex and every other adsl line user says that they are not having issues, so the fact that lines have been ****** is NOT an excuse! I have already done my own fault finding and it is NOT with my modems or connection in the house! I don't know what to do further! I need my line to work again!!!!</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah