Activation time false

Worst service. I decided to look for fibre or an LTE service for my home and webafrica was suggested ti me by a friend because of the current offer they had. I signed up and paid for the telkom 20-20G as a test for signal in my area. The router and sim was delivered and i proceeded to setup the router. The terms they have is that the sim will be active in 48 hours, that was not the case. I installed the sim on s thursday morning and waited until Wednesday the next week in which the sim was not active. I spoke to many staff namely: Yolanda, Rory, Melissa and Timothy Sheppard who suppose to be the manager. The service is shocking to say the least, the whatsapp line takes forever and they dont assist you, the phone line drops calls without you speaking to anyone and the never call back. I request the manager to call and still have not received a call.

Its day 7 and my service is still not up. I work for an IT company and i know it cant take this long.