CS
Charles S

1 reviews | Active since May 2011

15 Jun 2017, 14:41

Account Problems never fixed but threatened with disconnection

<p>I have been trying to resolve my account for months but without succes.</p> <p>Webafrica don't reply to e-mails sent nor does their number ever work</p> <p>If it wasn't so difficult I'd move my business away tomorrow but they know how difficult that is so they just threaten to shut down your website they're hosting know full well how that will affect your business.</p>

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Replies (1)
Webafrica
Webafrica's reply19 Jun 2017, 07:23
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah