1 reviews | Active since Nov 2024
Abysmally *********** Service
The service failed to automatically bill me on the 1st, and when I contacted customer support on the 2nd, they instructed me to wait for it to retry automatic billing. By the third I issued a complaint as it had still not happened, but this time customer support told me I owed a late fee which is automatically charged if you haven't paid by the third of the month. When I brought the evidence that the fault was on Webafrica's side, another customer service agent then changed the story and told me that a late fee is charged if payment isn't made on the FIRST of the month. Not only is the customer service downright retarded, but they are ****s and ******* as well. To top it off, the connection is slow on the best of days, yet we constantly get price increases. Would recommend you avoid this anti-service at all costs.
