Absolutly useless! Avoid at all costs.

We signed up for fiber, were charged when we shouldn't have been. Have spent weeks trying to get answers on delivery or a Telkom order number. Every e-mail was from a different person with a different answer - that didn't even answer our questions.<br> Went to your competition and were sorted out in 20 minutes from first contact. Telkom order number and everything we needed to know.<br> We have sent a request for cancellation and a refund of the money that should not have been taken out of our account.<br> What do we have to do to deal with one individual in this company who can help us out?