Absolutely the most Disappointing Experience !!!!!

Absolutely the most Disappointing Experience with Webafrica- Beware of Unfair Cancellation Policy

I'm extremely dissatisfied with Webafrica and would warn others to avoid them completely. Their LTE service failed to deliver on its promises, and to add insult to injury, they're still charging me despite my cancellation request. I am forced to keep a product for a month which does not work and cannot be activated due to limited options available to connect. What’s even worse was that when I contacted them for alternatives I was given a list of routers which is outdated from year 2022 which limits my options bearing in mind that we are currently in 2024 and and no new updated list is available.

The service from the consultants was limited and when I tried to cancel, I was told I couldn't do so immediately. Instead, I'm locked into a contract with a ridiculous cancellation notice period. This is utterly unfair, especially considering the service didn't meet my needs or more importantly I have not utilised a single megabyte or gigabyte of the data package!!!!

Key issues:

•⁠ ⁠Poor service quality •⁠ ⁠Difficulty canceling subscription •⁠ ⁠Unfair cancellation policy •⁠ ⁠Still being charged despite cancellation request

I would NOT recommend Webafrica all costs. Their business practices are questionable, and their customer support is completely unhelpful. Webafrica does not put their customers needs 1st