Absolutely ridiculou...

Absolutely ridiculous waiting time to speak to WEBAFRICA VUMATEL client care agents , there is no contact number and we must wait for them on what’s to reply which they take hours and waited 30mins the first time and still no reply so what’s the point of a what’s app system??? From the 31 December 2025 till now they have not resolved my issue! The agent refuses to se d a tech to my address only wants to trouble shoot when I clearly told them only a tech can sort this out ! Absolutely unacceptable service , we pay premium for their services now when I need to speak to a human to ask about what is going on with my I have to chat with a robot or wait while they never reply in time but waste your airtime and time , extremely frustrated with this company I do not recommend them when it comes to client care !