FM
Frits M

1 reviews | Active since May 2011

22 Jan 2018, 22:54

ABSOLUTELY NOTHING WORKS

In July 2017 app**** for Fibre connection, eventually, after much frothing at the mouth it was installed late September 2017. At the same time paid a fortune for their VOIP phone, which only worked for a week. No response to tickets for support, so don't even waste your time raising them. Now, almost 4 months down the line I still don't have VOIP, the fibre line availability is worse than DSL, my 4 tickets are being ignored, and online chats just die, no response after exchanging a few lines. End of October I asked to have my Telkom line ported - still not done.

DON'T waste your money with this lot!!!

0
Replies (1)
Webafrica
Webafrica's reply23 Jan 2018, 09:40
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah