1 reviews | Active since Mar 2017

06 Jul 2018, 10:00

absolutely irrate

Webafrica have got to be the worst company to deal with. I had a uncapped 10mbps fibre line installed and have had issues with the line from day 1. The speed never exceeds +- 3 mbps. I have called webafrica i don't know how many times. Webafrica blames openserve and openserve blames webafrica. I have been over charged and had my line suspended then had two lines. Webafrica just cannot get it right. I went so far as to speak to a manager who assured me that webafrica would sort everything out and he personally would get back to me. HAHAHAHA that never happened.

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Replies (1)
Webafrica
Webafrica's reply06 Jul 2018, 10:30
Official


Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Best regards,