Absolutely horrible!!!

I have received communication that WebAfrica tried to get hold of me to setup at my home, however I have not been contacted yet. I have spent the whole day on the whatsapp chat which has been terrible as I am not able to connect to an agent, nor are any of your support line answering when trying to contact on any of the numbers provided. "This seems to be taking a while, try using our super fast whatsapp line" - it is not fast, in fact it's useless.

this has really been extremely frustrating as I was referred to WebAfrica for good service, I am not getting any service on any platform.

This is the messages I am getting from the whatsapp line: [11:04, 8/31/2020] Webafrica: please hold while I connect you to one of our Live Chat agents...

You can end the Live Chat session at any time and revert back to the Bot by typing ENDCHAT. [11:08, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:10, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:12, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:14, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:16, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:18, 8/31/2020] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:20, 8/31/2020] Webafrica: Sorry to have kept you waiting for so long, unfortunately it seems that all our agents are currently busy or unavailable.