Absolutely discontent this this ISP

Beware of this provider!

WebAfrica really let me down with their after-sale service. Their agents are unhelpful in rectifying a billing issue. I was double billed and nobody seems interested in helping me. I had originally asked to speak with a manager who they kept saying would call, but nothing.

Update: They responded to the above review saying that they'll be in contact with me. Haven't heard from them since!

Update: I have now been handed over to their legal debtors. Webafrica are being very unreasonable, not willing to look in to my issue. I very much regret having used them in the first place.

(Their issue is that, when I switched services which they offer, they failed to cancel the one I switched from! Why would I want 2 internet connections? Those I engaged with refused to help me and we're not interested in helping me resolve the issue, reason why I am refusing to pay. They took R600 of my money for the old Telkom connection to be cancelled, one which specifically stated cancels at the end of the current month, and then charged me for the new one of R999. Webafrica therefore owes me R600 while I owe them R1049. I'm willing to pay the R449 which I really do owe as BVI21.)