Absolutely bad service

On 30 January 2025 I paid my subscription (as per the five(5) past years) via YOUR webportal

Money cleared and gone through my bank account with NO returns

According to Webafrica my account is unpaid and cut.

After numerous emails and whatsapp chats (as you have absolutely NO phone number for queries except sales) the matter is still unresolved and I can't get any answer about where my payment is and my internet is down

This is such bad service from your side

I am looking at other service providers and will cancell my contract die to your lack and no worry attitude